In today’s competitive business scenario, small businesses need an efficient phone system that can increase employee productivity, reduce telephony costs and provide high-endcall management features. Matrix ETERNITY NE is a next generation IP-PBX for small businesses sized between 6 to 32 users. A small yet powerful IP-PBX, ETERNITY NE provides all business-class telephony features to be productive, look professional and enhance customer services.
ETERNITY NE is a true convergence of communication technologies with integrated interfaces for FXO (CO), GSM/3G and VoIP networks. ETERNITY NE intelligently selects the most cost-effective route to place local, mobile or long distance calls and reduces telephony costs.
Flexible Phone Options
ETERNITY NE offers flexibility to choose from convenient phone options such as analog phones, digital key phones, IP phones and Mobile phones as office extensions to communicate from device of user’s choice.
ETERNITY NE is embedded with advance functionalities and productivity enhancing features of enterprise-grade phone systems. Features such as Call Park, Transfer, Hold and Forward, Six-way Conference Calling, Automatic Route Selection, Automated-attendants, Web-based administration and many more are provided as built-in without any additional cost.
IP Trunks and Extensions
Presence Indication and IM
Dynamic DNS client
VoIP over UMTS (3G)
Fax over IP (T.38 and Pass-Through)
More number of small businesses is embracing VoIP in their day-to-day office communication realizing the cost benefits and flexibilities offered by VoIP. ETERNITY NE sends all long distance calls via data packets over internet instead of traditional telephony networks.
ETERNITY NE VoIP Server module comes with integrated Registrar, Proxy and Presence server. It can register up to 16 local or remote IP extensions and 4 SIP trunks. Ability to communicate from convenient device such as IP desk phone, SIP softphone or Mobile phones with SIP client adds another dimension to user flexibility.
Voice Mail and Integrated Auto-Attendant
4 Auto-Attendants with Voice Guidance
32 Users and 5 Group Mailboxes
Personalized Greetings and Messages
Greetings by Day, Night, Holidays
Voice Mail to Email Notification
Conversation Recording up to 576 Hours
ETERNITY NE ensures uniform treatment to all customers with efficient routing and handling of calls, round-the-clock. Choice of multiple auto-attendant languages, option to leave voice mail in non-availability, email notification of voice mail and automatic recording of important calls ensures professional business approach and enhanced customer service.
Reaching to the mobile workforce on daily/hourly basis using traditional telephony networks such as POTS (CO) and GSM results in to significant increase in communication costs. The advanced mobility feature of ETERNITY NE enhances the user’s flexibility to stay in touch with office communications utilizing system resources from the field.