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Panasonic KX-TES824BX

Product Code: Panasonic KX-TES824BX


Panasonic KX-TES824 Advanced Hybrid PBX System can cost effectively support all your personal and business communication needs. The system supports 3 outside (CO) lines and 8 extensions - all built-in so you can use the system straight out of the box. With optional cards, you can easily expand the capacity up to 8 outside (CO) lines and 24 extensions as your needs grow. The system provides features that can satisfy the demands of the most sophisticated and cost conscious users. You can even connect a variety of communication devices, such as cordless phones, answering machines, computer modems, credit card verifiers, fax machines, and any other device that works with conventional telephone lines.

Packed with so many features - the Panasonic KX-TES824 EPABX is ideal for a small business or home office requiring a flexible system with a high degree of sophistication.


  • * Absent Message Capability    
  • * Account Code Entry(Option / Forced / Verified)  
  • * Alternate Calling - Ring / Voice
  • * Automatic Callback Busy(Camp-on)  
  • * Automatic Configuration forOutside (CO) Line Type  
  • * Automatic Fax Transfer
  • * Battery Backup Interface(Built - in)
  • * Built-in Voice Message (BV)*1
  • * Busy Station Signalling (BSS)
  • * Call Barring    
  • * Call Forwarding (All/Busy/No Answer/Follow Me)  
  • * Caller ID Display on SLT and APT*1 *3
  • * Calling Party Control (CPC)Signal Detection*2
  • * Call Park      
  • * Call Pickup
  • * Call Routing for Fixed Line SMS  
  • * Call Transfer (To Extension/To OutsideCO Line)  
  • * Call Splitting
  • * Call Waiting    
  • * Conference (3-Party / 5 -Party)    
  • * Conference, Unattended(3-Party)
  • * Data Line Security    
  • * Direct in Line (DIL)      
  • * DISA (with message (3-level,1ch, 180sec)
  • * Distinctive Ringer Tone  
  • * DND (Do Not Disturb)      
  • * DND Override
  • * Door Opener*1    
  • * Doorphone Call*1      
  • * DSS Console
  • * Emergency Call    
  • * Executive Busy Override(Extension / CO Line)  
  • * Executive Busy Override Deny
  • * Extension Group    
  • * Extension Password / System Password    
  • * External Feature Access
  • * Flexible Extension Numbering  
  • * Handsfree Answerback      
  • * Hold
  • * Intercept Routing    
  • * Intercom Calling      
  • * Limited Call Duration(1~32 minutes)
  • * Log-In/Log-Out (Idle Hunt Group)  
  • * Message Waiting      
  • * Music on Hold / Background Music (BGM)
  • * One-Touch Dialling    
  • * Operator Call      
  • * Outgoing Message (OGM)
  • * Paging (All Extension/Group/External)  
  • * Paging Deny      
  • * Parallel Telephone Connection
  • * Pickup Dialling (Hot Line)  
  • * Polarity Reverse Detection*2    
  • * Power Failure Transfer
  • * Preferred Line Assignment(Incoming/Outgoing)
  • * Programming (via PT / PC)
  • * Ringing Pattern Selection
  • * Pulse to Tone Conversion  
  • * Redial(Automatic/Last Number/Saved Number/Logged Caller ID)
  • * Room Monitor (APT /Doorphone)
  • * Secret Dialling    
  • * Speed Dialling(System/Personal)
  • * Station Feature Clear
  • * Station Hunting    
  • * Station Lock      
  • * Station Lock, Remote
  • * SMDR (Station Message Detail Recording)
  • * Time (Day / Night / Lunch)    
  • * Timed Reminder
  • * Timed Reminder, Remote  
  • * UCD (Uniform Call Distribution) with message
  • * Voice Mail Integration (APT /DTMF)
  • * Walking COS (Class of Service)

Special Features

3-level Automatic Reception with Voice Guidance: ( * Reduces Operator Call Traffic  Multi Level Messages)

Panasonic KX-TES824 EPABX supports a Direct Inward System Access (DISA) function that allows outside callers to access any extension without going through an operator. Automatic greeting messages (3-levels) can be recorded by the operator or manager, directing the caller to an appropriate department or destination. For example: "Welcome to My Company. To speak to the Sales Dept please press 1, to speak to the Service Dept press 2, to speak to the operator press 3" (Level1). Then additional options can be added after each option, for example, "To check on deliveries, press 1, for credit card orders press 2, (Level 2). Customers can be given options on 3 different levels. Callers can also dial the desired destination not only to an extension, but also to a group of extensions*, or even outside lines. The DISA feature can drastically reduce the amount of call traffic handled by the operator - allowing the operator to spend more time with new or important customers. The system is smart enough to even detect an incoming fax transmission - routing the call automatically to a designated fax machine. This allows you to be able to receive faxes day or night without a need for someone to transfer the call, and removes any need for purchasing a special fax phone line.

Flexible SMS Routing
SMS (Short Message Service) messaging is an affordable and increasingly popular way to send text messages between fixed line and mobile telephones. You can customise the system to allow SMS message senders to address their messages directly to a specific user's SLT (Single Line Telephone), ensuring the desired user receives their messages quickly, and privately.

Built-in Voice Message (*No Missed Calls and Lost Messages & * No Separate Voice Mail System Required)
Enjoy the business benefit and efficiency of using voice messaging without adding a separate voice mail system. The optional Voice Message Card ensures you'll never miss an important call - giving your customers the option to leave a message when you are not available. You can customise your voice mailbox by recording your own greetings, which will be played when you cannot answer your phone. Your callers can simply leave you a voice message directly into your personal mailbox, allowing you to receive private information without relying on hand-written notes and memos. Call Centres and Workgroups can use the common message area for recording caller messages that can be played back later by an operator or group member. For more advanced voice messaging needs, a Panasonic Voice Processing System (VPS) can provide for more professional flexibility and control.

Caller ID Display on SLT's and APT's (* Caller Recognition & * Better Call Management)
The system is compatible with Caller ID service, which allows a user to see the caller's information before they answer a call. This function works on Analogue Proprietary Telephones (APT's) as well as Single Line Telephones (SLT's) that support Caller ID display. Proprietary display telephones can be used to also access the Caller ID log for the 20 most recent calls (Call Log) while the system itself has 300 common logs. The logged incoming calls can be called back easily.

System Capacity

System Speed Dialling
Personal Speed Dialling
10 / Ext.
One-Touch Dialling
Max 12 / Ext.
Extension Groups
UCD Group
Toll Restriction Levels
Account Codes (Verified)
Call Park
Call Log (Caller ID)*3
20 (Personal) / 300 (Common)
Absent Messages
Message Waiting
8 / Ext.
Emergency Codes
External Music Source
External Pager
Door Openers
DSS Consoles
Outgoing Message (DISA)
360 sec
Outgoing Message (BV)
125 messages or 60 min. (/1 ch)


Maximum Capacity - Trunk
Maximum Capacity - Extensions
Maximum Capacity - Hybrid
Intercom Paths
Dialling Method - External
Tone (DTMF) / Pulse (10 pps, 20 pps)
Dialling Method - Internal
Tone (DTMF) / Pulse (10 pps, 20 pps)
Dialling Conversion
Pulse to tone
CO Line, Intercom, Paging, Ext Music, SMDR, Programming
Polarity Reverse Detection
Voice Mail Ports
2 ports (APT or DTMF)
DTMF Receivers
2 / 8 Extension
DTMF Generator
1 / 8 Extension
CO - CO Transfer Path
2 / CO Line Card
Power Failure Transfer Ports
1 / CO Line Card
Direct Connection to External Battery
Power Source
AC 110 - 240 V, 50/60 Hz
Power Consumption
Dimensions (W x H x D)
368 mm x 284 mm x 117 mm
Weight (when fully expanded)
Approx. 3.5 Kg

Optionals & Expansion Cards

4-Port Doorphone Interface Card*4
8-Port Single Line Telephone Extension Card
2-Port Analogue CO Line and 8-Port Single Line Telephone
3-Port Analogue CO Line and 8-Port Hybrid Extension Card
Message Expansion Card for OGM
2-Channel Voice Message Card
3-Port Caller ID Card
Back-up Battery Cable


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